Support
Brida support
Write to hi@brida.ai. Tell us your Organization, what you were trying to do and, if you have it, the identifier of the batch, the funnel or the error. We reply by email.
What we can help with
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Access and your account
Requesting access, signing in, passkeys and your Organization.
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Brida in Claude
Adding the connector and what each tool does.
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Funnels, batches and approvals
Drafting, simulating, approving and pausing.
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Prices and credits
Modes, opportunities, disputes and welcome credits.
Do not send us
Passwords, app passwords, API keys, OAuth tokens or your contacts’ data (lists, emails or messages). We never ask for them by email.
If you received a message sent with Brida
Brida sends on behalf of the company that wrote to you, which decides about your data. Use the unsubscribe link in the message or write to that company. If you cannot, write to us and we will pass it on.
Security
To report a vulnerability, write to hi@brida.ai with the subject “Security”. Please give us time to fix it before you make it public.
Brida Reflex support
Help with the hosted Brida Reflex Free Preview, API access and agent integrations. Email hi@brida.ai and include the affected feature and, when available, a request, trace or receipt identifier. Do not send passwords, API-key secrets, OAuth tokens or sensitive Reflex state by email.
The current hosted Preview accepts non-sensitive Reflex state only. See the Privacy Notice; the Free Preview has its own Terms of Service. Resources: Brida Reflex · Agent guide · Use cases.